Shipping Options and Policies


Shipping 

Leather Gloves Online products are generally shipped within one business day of receipt of your order. If an item is temporarily out of stock we will inform you of the expected delay. We do not charge your credit card for your purchase until the products are shipped

We offer four shipping options for your purchase:

Standard Shipping(USA) - Delivery is by mail 2-5 day service by the United States Postal Service. There is a charge of $5.00 per order to defray handling and shipping costs for this option.

Express Delivery(USA) - Delivery is by FedEx. Deliveries are made Mon-Fri, and is next business day service for most locations in the 48 contiguous states of the United States. This option is not available for Post Office Boxes, Alaska or Hawaii. There is a charge of $18.00 per order to defray handling and shipping costs for this option. Orders received by 10AM Central Time are processed the same day they are received (except Saturdays, Sundays and Holidays).

Canada - Delivery is approximately 10 days by Global Priority Mail and Canada Post. There is a charge of $12.00 per order to defray handling and shipping costs for this option.

Destinations other than USA or Canada - Delivery is approximately 10 days by Airmail using the United States Postal Service and the postal service of the country of destination. There is a charge of $20.00 per order to defray handling and shipping costs for this option.

International Shipping Note: - Unfortunately, the postal rate increases effective May 14, 2007 forced us to raise our charge for delivery outside the United States for the first time since we started our business in 1998. We have done our best to keep costs as low as possible, but we recognize that the new rate increases are especially costly for our customers outside the USA. You can save significantly however by buying more than one pair of gloves, since we charge only one price per package, no matter how many gloves are in it, or how much it weighs.

The above mentioned shipping and handling fees do not include Duty and Taxes charged by individual countries. Leather Gloves Online is not responsible for any foreign duty charges. Please be advised that you are required to pay these charges upon accepting shipment.

Special Arrangements - We will be happy to make special arrangements for delivery on a case by case basis. These arrangements are priced according to your request. Please contact us by phone, email or fax for more details.

Refusal or Non-Delivery If you refuse to accept your package, or you provide an invalid address and the package is returned to us we will refund your total cost less our shipping charge or the actual cost of shipping, whichever is greater.

Guarantee of Satisfaction 

Any item found to be unsatisfactory on inspection should be returned in unused condition within 30 days for a full refund (excluding original shipping charges). Special orders may be returned only if defective or not as specified.

Our No-Hassle Size Guarantee 

If you are not satisfied with the way your gloves fit, send them back within 30 days, unworn. We recommend UPS or insured post. Once we receive your gloves, we'll send you the right size pair of the same style with no additional shipping charges, or give you a full refund (excluding original shipping charges). No return authorization is needed.

Please note: to accomodate gift purchases during the Christmas holiday season our 30 day guarantee is extended to 30 days from Dec. 25.

Gloves returned after 30 days from when you received them, are subject to a restocking fee at our discretion. Except in the case of a manufacturer's defect, gloves returned to us in used or unsellable condition will not be accepted and will be returned to sender.

Sales Tax 

Sales tax is required for purchases sent to addresses in the following states: CA. Sales tax is not required for purchases sent to other states or for foreign destinations.